Frequently Asked Questions
Everything you need to know about curating your home with Six The Residence.
What is the typical delivery timeframe for furniture orders?
Standard delivery for in-stock items typically takes 5-10 business days. For larger furniture pieces or custom orders, our white-glove delivery service will contact you to schedule a specific arrival window.
Do you offer international shipping?
Currently, Six The Residence ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international destinations in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most decor items in their original packaging. Please note that custom upholstery and final sale items are non-returnable unless they arrive damaged or defective.
How can I track the status of my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to our carrier's portal where you can monitor your shipment's progress in real-time.
Are your products covered by a warranty?
Yes, all our furniture pieces come with a one-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for qualifying purchases.